Service Department

Our Cars Come With a Service Department Behind Them

Updated June 18, 2026

Service hours & direct line

Call or text our Service Department directly: (346) 601-7119 — for repairs, maintenance, and to schedule a service appointment.

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 2:00 PM

Please note: Service appointments are scheduled Monday through Friday. Saturday hours are for the service counter, parts, and pickups — we don’t book service appointments on Saturdays.

For the quickest service, text us. When you text, include the first and last name on your account, your account number (or the last 6 of your VIN, if you have it), and what your vehicle is doing — a rep will respond very shortly to assist.

A car is only as good as the people standing behind it. At John Kamal Cars, that's an on-site service department you can walk into, talk to, and count on — the same building where you bought your car, with a team that wants to see you back on the road.

A department built on accountability

Our service department runs on clear standards and real ownership of the work. There's structure and leadership behind every repair, so the quality stays high and the work stays honest — every time you bring your vehicle in.

Technicians with franchise-dealer experience

The people turning the wrenches aren't learning on your car. Our technicians bring hands-on experience from franchise dealerships — the kind of training and discipline you'd expect from a brand-name service bay — and they put it to work on every vehicle that comes through.

Every car is inspected before it's sold

Before a vehicle ever appears on our lot for sale, it goes through a multi-point inspection by our team. We look the car over the way we'd want one looked over before we bought it ourselves — a standard we hold to on every vehicle, no exceptions.

And in the rare case something slips through, we stand behind our cars: we'll make it right within the first 30 days or 2,000 miles of your purchase, whichever comes first.

We're here after the sale, too

Buying the car is the start of the relationship, not the end of it. Our active customers enjoy continued service perks when they bring their vehicle back to us — because the team that knows your car best is the one that's already worked on it.

And when a repair comes up, we understand timing isn't always convenient. Flexible payment options may be available for qualifying customers in good payment standing within their account — ask our service team about what may be possible for your situation.

Questions or want to schedule? Call or text our Service Department at (346) 601-7119.